Return Policy


 

If you are not satisfied with your purchase, we will accept a return of a unused product within 30 days. The refund will be given once we received the returned SOK battery.

 

1. 10% restocking fee will be charged for refund.

2. Shipping fees are non-refundable.

3. Return shipping label will be paid for by the buyer.

4. 30-day return policy only.

5.Using the Original SOK package boxes.

6. 4% bank processing fees paid by buyer.

 

Please allow 1-2 weeks to be processed for your return.

Before shipping, please contact us to get return number.

Discounted items are not eligible for a return.

SOK Battery will not issue refunds for products purchased through other entities, such as distributors or retail partners.

Returned items which delivered to us must be unused, in original packaging and in the condition you received. If not, it may not be eligible for refund. And a restocking fee will be charged.

We are not responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.